Batch 6

Chief Operations Officer (COO) Programme

Build the Benchmark. Lead Operational Excellence.

  • Get IIM Lucknow Executive Alumni Status*
  • 100% Live Online Lectures with IIM Lucknow Faculty and Industry Experts
  • Capstone Project guided by IIM Lucknow Faculty
  • 5-Day Campus Immersion at IIM Lucknow
Work Experience

Early Enrolment Benefit

Enrol before July 23, 2024 to get INR 42,000 benefit on the programme fee. Apply now. Limited slots available.  

Round application deadline: July 23, 2024 | App fee: INR 1500 + GST

Programme Overview

Businesses across geographies and industries realise the need to continuously adapt, evolve, and transform their operations to drive resilience for disruption and business growth. In this context, the role of the Chief Operating Officer (COO) has thus evolved into being a major strategic partner accountable for leading the operational transformation initiatives to achieve greater customer centricity amidst accelerated changes in demand, technology, and data. To position a business for greater profitability, a trailblazing COO must recalibrate strategic priorities, embrace new ways, and focus on cost control and efficiency.

With the Chief Operations Officer (COO) Programme from IIM Lucknow, become a leader who confidently achieves operational efficiency by navigating through complex organisational challenges, driving innovation, optimising resources, and fostering collaboration across teams. This 11-month programme offers immersive live online learning and will help participants to gain expertise in modern concepts such as engineering and IT/ digital operations management, digital transformation, change management, and design thinking for operational innovation, amongst other cutting-edge modules designed to help you become a more collaborative and successful leader.

Watch Programme Video


    Key Takeaways

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    Build a contemporary understanding of both digital and engineering operations management

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    Enhance your leadership capabilities to drive value chain innovation and bottom-line results

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    Achieve beyond functional optimisation to e strengthen cross-disciplinary integration and collaboration

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    Transform operations into a business driver with strong financial and business analytics skills

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    Gain competitive advantage by accelerating the adoption of new-age technologies

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    Lead high-performing teams with a customer-centric approach to boost operational efficiency

    Programme Highlights

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    Live Online Lectures with top IIM Lucknow Faculty

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    IIM Lucknow Executive Alumni Status

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    5-day immersion at the IIM Lucknow Campus

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    Practitioners’ Insights from top technology industry leaders

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    Capstone Project guided by IIM Lucknow Faculty

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    Hands-on Business Simulations

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    Networking Opportunities with CXO Peers

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    Unique modules on operations strategy, strategic leadership and supply chain


    • The programme highlights presented above are approximate, and subject to change depending on the availability and expertise of the teaching faculty, as well as the program's desired outcomes.

    • *The primary mode of learning for this programme is via live online sessions with faculty members. Post session video recordings will be made available, at the discretion of faculty members.

    Who is this Programme for?

    The Chief Operations Officer programme is best suited for:

    • Senior professionals and Business Leaders who wish to advance their strategic and functional knowledge in operational excellence and transition to a COO role.    

    • New and evolving COOs looking to drive greater business efficiency and impact with contemporary, best-in-class experiential understanding of both digital and engineering operations. 


    • Any Graduate (10+2+3) / Diploma holder (10+2+3) / Postgraduate with a minimumof 10 years of work experience as on the Programme Start Date i.e., Sept 30, 2024.  

    • The candidate should have a minimum of 50% marks in their Graduation / Diploma/ Postgraduate. 

    • The candidate should be currently working while filling out the application. IIML will do screening and selection based on profile. 

    The IIM Lucknow Advantage

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    • #4 Best B-School in India
    • #6 Top B-School in India
    • Watch IIM Lucknow Campus Video

    Meet the Faculty


    Associate Professor, Operations Management

    Dr Suresh K Jakhar is currently holding the responsibility of Chairman, OM Area. At IIM Lucknow, he is teaching programmes such as Revenue Management and Dynamic Pricing, Game...


    Assistant Professor, Operations Management

    Dr Himanshu Rathore works in the domain of combinatorial optimization, metaheuristics, sustainability, innovations, mechanism design, revenue management, game theory, and netw...


    • Programme Directors might change due to unavoidable circumstances, and revised details will be shared closer to the programme start date.

    • Industry Expert sessions could be scheduled in a different time zone, depending on speaker availability.

    • Recordings from live sessions will be available to the participants till two weeks (approx. 14 days) after the live session is conducted, only at the discretion of the Programme Directors/ Faculty. All faculty may not permit it.

    Programme Modules


    • The in-campus modules are subject to the conditions/ unavoidable circumstances that prevail at the given point in time. In case the current situation maintains the status quo, suitable alternatives to replace the in-campus modules will be made available via live online sessions.

    • Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the participant profile & programme hours.

    • *The primary mode of learning for this programme is via live online sessions with faculty members. The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes..

    • The programme curriculum includes individual assignments, simulations, group projects & presentations to apply and demonstrate classroom learnings.

    Capstone Project and Simulations

    The capstone project will be industry-specific and will explore contemporary business world issues. The topics will investigate the scope, impact and limitations of incorporating new technological advancements such as blockchains, 3D printing and artificial intelligence in conventional operational practices. The project is primarily an exercise that seeks to answer some of the pressing questions/ address curiosity from participants.

    Programme Certification by IIM Lucknow

    Programme Certification by IIM Lucknow

    Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional). 

    The cumulative overall percentage of marks should be 50% and above. Those participants who do not meet these criteria will receive a certificate of participation from IIM Lucknow. No certificate shall be awarded if the attendance is less than 40%. 

    We encourage you to attend all the live sessions and make the best out of these interactive learning experiences. 


    • The certificate shown above is for illustrative purposes only and may not be an exact prototype of the actual certificate.

    • IIM Lucknow reserves the right to change the certificate and specifications without notice.

    • Emeritus or the institute does not guarantee availability of any session recordings.

    Past Participant Profiles

    Work Experience
    Top Industries

    • Banking & Finance

    • Healthcare

    • IT Services

    • Manufacturing

    • Others*

    *Others includes Consultancy, FMCG, Infrastructure, Retail, and Telecommunications, amongst others.

    Top Functions

    • General Management

    • Marketing & Sales

    • Operations

    • Technology Management

    • Finance

    ..amongst others.

    IIM Lucknow Executive Alumni Benefits

    IIM Lucknow Executive Alumni Benefits

    Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional).

    The benefits include:

    • Executive Alumni Status of the Indian Institute of Management Lucknow

    • Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office

    • Lifelong access to a network of distinguished IIM Lucknow Executive Alumni

    • Access to the IIM Lucknow Campus Library (on-site access)

    • 10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)

    • 10% group discount on the fee for reference of participants (minimum group of five)

    Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.

    Complimentary Annual Digital WSJ Membership

    Complimentary Annual Digital WSJ Membership

    As a participant in the programme, you will receive a complimentary annual digital membership to The Wall Street Journal (WSJ) with unlimited access to award-winning journalism across any device. From business and world news to technology, life, and arts, WSJ provides ambitious and fact-based reporting that readers can trust.

    Pay Later - Finance Options

    Programme Fee

    Maximum Loan Amount Available

    Tenure (months)


    INR 5,60,000 + GST

    INR 6,27,760


    INR 23,210


    • The above EMI's are indicative. The EMI's offered by each of the loan providers might vary from the above figures, depending upon tenure and loan amount to be disbursed.

    • Other EMI tenures available (Months):

      Propelld: 6/12/18/24/30/36/42/48

    Early registrations are encouraged. Seats fill up quickly!

    Flexible payment options available.

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