Invite Your Colleague and Save INR 40,000
EMI options starting as low as INR 13,570 (Click to know more)
STARTS ON TBD Live Online & In-campus Immersion Application Deadline: Closed
DURATION 11 Months Live Online Sessions with Faculty 3 Hours, Once a Week Sunday, 6:45 PM to 9:45 PM
INTENDED FOR Business Leaders, Aspiring and New COOs

Eligibility: Graduates (10+2+3)/ Diploma Holders (10+2+3)/ Post Graduates with a minimum 10 years of work experience as on Jun 30, 2022. Candidate should have scored minimum 50% of marks in Graduation/ Diploma/ Post Graduation and should be currently working.

The IIM Lucknow Advantage

  • #4

    Best B-School in India

  • #7

    Top B-School in India

    SOURCE: NIRF, 2021
  • Watch IIM Lucknow Campus Video

Chief Operations Officer Programme Certificate

Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow's Executive Alumni Status (optional). The cumulative overall percentage of marks should be 50% and above.

Sample Certificate
Sample Certificate

- The certificate shown above is for illustrative purposes only and may not be an exact prototype of the actual certificate.
- IIM Lucknow reserves the right to change the certificate and specifications without notice.

Improve Operational Efficiency

LEARN from IIM Lucknow faculty & industry experts

ASSIMILATE insights from peer-to-peer learning

LEAD with a world-class curriculum, real-world case studies & a capstone project

EXPERIENCE a five-day in-campus immersion

BENEFIT with eligibility to IIM Lucknow's Executive Alumni Status (Optional)

SUCCEED with a certificate from one of India's top B-Schools (NIRF, 2021)

Who is this Programme for?

The Chief Operations Officer programme is best suited for:

  • Senior professionals and Business Leaders who wish to advance their strategic and functional knowledge in operational excellence and transition to a COO role.
  • New and evolving COO's looking to drive greater business efficiency and impact with contemporary, best-in-class experiential understanding of both digital and engineering operations.

Key Programme Takeaways

  • Build a contemporary understanding of both digital and engineering operations management
  • Enhance your leadership capabilities to drive value chain innovation and bottom-line results
  • Achieve beyond functional optimization to strengthen cross-disciplinary integration and collaboration
  • Transform operations into a business driver with strong financial and business analytics skills
  • Drive and sustain competitive advantage by accelerating the adoption of new-age technologies
  • Lead high-performing teams with a customer-centric approach to boost operational efficiency

IIM Lucknow Executive Alumni Benefits

Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional). The benefits include:

  • Executive Alumni Status of the Indian Institute of Management Lucknow
  • Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office
  • Lifelong access to a network of distinguished IIM Lucknow Executive Alumni
  • Access to the IIM Lucknow Campus Library (on-site access)
  • 10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)
  • 10% group discount on the fee for reference of participants (minimum group of five)

Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.

Programme Modules

  • Expanding role of COO beyond Optimizing for Efficiencies
  • Aligning Operations with Business Strategy
  • Executing cross-functional Strategic Initiatives
  • Tackle business challenges through effective operations strategies
  • Agile Manufacturing and Managing the Supply
  • Managing Inventory, MRP, JIT, OPT and FMS
  • Cost Management of Inventory and Products
  • Strategic Capacity Planning and Scheduling
  • Layout and Process Choice
  • Integrated Supply Chain Design and Management
  • Managing Bottlenecks, Improvements through TQM BPR, and Maintenance
  • Evaluating Digital Business Models
  • Demand and Supply Management in Services
  • Enhancing Digital Capabilities and Utilizing Automation to Augment Revenue
  • Evolution of Supply Chain & Omnichain in the Digital World
  • Services Operations Infrastructure and Facility Planning
  • Process Excellence and Capacity Management
  • Improving Service Delivery Propositions
  • Aligning Organisational Goals and Processes amidst change
  • Spearheading the Organisational Change and Transformation
  • Crisis Management
  • Building Resilience to Change
  • Understanding Financial Reports
  • Evaluating and Using Financial Indicators
  • Importance of Efficient Budgeting
  • Long Term Strategic Financial Planning
  • Strategic Planning during Corporate Re-Structuring
  • Effective Operations Function Leader
  • Cross-Functional Collaboration and Integration
  • Business Communication and Negotiation
  • Value-driven Stakeholder Management
  • Transforming Operations using AI and Machine Learning
  • Capitalising on Opportunities Created by Disruptive Technologies
  • Executing Digitalisation Strategy Embeded with IoT and Industry 4.0
  • Overcome Operational Challenges in the Digital World
  • Accelerating Adoption to enable Strategic Advantage
  • Design Thinking Principles for Value Chain Innovation
  • Designing Value-centered Lean Operations
  • Creative Problem Solving to Achieve Scale and Build Efficiencies
  • Sustainabe Operations Management
  • Impact of Analytical Advancements on Operations
  • Building Data Powered Operations Function by Integrating Analytics Within
  • Leverage Data to move Towards Predictive & Proactive than Reactive Operations Function
  • Optimization Models for Planning, Managing and Execution
  • Dynamic Models on Revenue, Price, and Demand Estimation
  • Building Robust Metrics to Measure Effectiveness of New Initiatives
  • The Success of Dynamic Pricing in various Industries
  • Pricing Analytics to Exploit Market Opportunities
  • Auctions in Supply Chain, Online Advertisements Auctions of Google, Facebook
  • Omni Channel Retail Challenges & Opportunities
  • Industry 4.0 Applications in Supply Chains - AI, ML, Blockchain, IoT etc.

The capstone project will be industry-specific and will explore contemporary business world issues. The topics will investigate the scope, impact and limitations of incorporating new technological advancements such as blockchains, 3D printing and artificial intelligence in conventional operational practices. The project is primarily an exercise that seeks to answer some of the pressing questions/ address curiosity from participants.

- Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the total programme hours.
- The programme curriculum includes individual assignments, simulations, group projects & presentations to apply and demonstrate classroom learnings.
- Recordings from live sessions will be available to the participants till two weeks after the live session is conducted, based on the discretion of the Programme Directors.

Programme Directors


Associate Professor, Operations Management

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IIM Lucknow

Assistant Professor, Operations Management

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IIM Lucknow

- Programme Directors might change due to unavoidable circumstances, and revised details will be shared closer to the programme start date.
- Industry Expert sessions could be scheduled in a different time zone, depending on speaker availability.

Emeritus Career Services

Career Services image
Career Services image
  • Three 90-minute workshops from career management industry experts
  • Job placement assistance from partner companies are published, applied to, and tracked to success via an online platform
  • Past participants of Emeritus work at Microsoft, ICICI Bank, Infosys, HDFC, AirBnB, TCS, Ola, Flipkart, JSW, Wipro, Honeywell, JP Morgan, Reliance Jio, Mahindra, Gartner, Accenture, Cognizant, amongst others

Please note:

  • This service is available only for Indian residents enrolled into select Emeritus programmes.
  • IIM Lucknow or Emeritus do NOT promise or guarantee a job or progression in your current job. Career Services is only offered as a service that empowers you to manage your career proactively. The Career Services mentioned here are offered by Emeritus. IIM Lucknow is NOT involved in any way and makes no commitments regarding the Career Services mentioned here.

Pay Later - Finance Options

Below EMI plans are available for the loan amount: INR 4,72,000

Loan Provider Tenure (months) EMI
Propelld 12 INR 39,333
LiquiLoans 12 INR 39,333


  • The above EMI plan is available only for 12 months (Click to know more)
  • All the loans are provided by a third party NBFC (Propelld or LiquiLoans) and not Emeritus
  • There would be a one-time processing fee based on the tenure of the loan
Loan Provider Tenure (months) Interest EMI
Propelld 18 4% INR 27,796
Propelld 24 6% INR 22,027
Propelld 36 9.50% INR 16,848
Propelld 48 9.50% INR 13,570
LiquiLoans 36 9% INR 16,553


  • All the loans are provided by a third party NBFC (Propelld or LiquiLoans) and not Emeritus
  • There would be a one-time processing fee based on the tenure of the loan
  • The above EMI's are indicative. The EMI's offered by each of the loan providers might vary from the above figures, depending upon tenure and loan amount to be disbursed.

Early applications encouraged. Limited seats are available.

View Payment Plan
Loan offered at EMI of INR 13,570
Special Corporate Enrolment Pricing

Round 1: The first application deadline is
May 5, 2022 and the fee to apply is INR 1,500 + GST

Round 2: The second application deadline is
May 30, 2022 and the fee to apply is INR 2,000 + GST

Round 3: The third application deadline is
June 22, 2022 and the fee to apply is INR 2,500 + GST

Round 4: The fourth application deadline is
Jul 6, 2022 and the fee to apply is INR 2,500 + GST

Application Deadline: Closed

In collaboration with Emeritus

Erulearning Solutions Private Limited (a company incorporated in India) is a subsidiary of Eruditus Learning Solutions Pte Ltd (a company incorporated in Singapore), and operates under the brand name of 'Eruditus' and 'Emeritus'.

Application Deadline: Closed DOWNLOAD BROCHURE